UltraVNC

Wow. I really appreciate your help. However, I don't think I could possibly be more confused with this whole project.

Which kind of server did you try to create?

The code of your helpdesk.txt is the format used for "PcHelpWare Server SC GUI".

If you were using the PcHelpWare Viewer to create the server, you should use another format, which consist one single line one, and s/b something like: -connect xx.xx.xx.xx ...

After creating my server, I'm getting this message when trying to connect:
"The requested address is not valid in its context"

My helpdesk.txt is this:



[TITLE]
Desktop Support

[Host]
Remote Support
-connect xx.xx.xx.xx:5500


[TEXTTOP]
Click Connect to start support

[TEXTMIDDLE ...

Here's our scenario:

We are a franchise computer service company with 60 stores open to date. About 6 months ago we got setup to use NetworkStreaming. At the time there were only about 25 stores open. Including the initial setup fee, it cost each store $500.00 for the first 6-months. And that was ...