UltraVNC

Thanks Arc, It will be initated on my end, not the customers. I do light maintenance at night when they aren't at work. I'll look into Ultr@VNC insted.

Well, I did make some progress, but I think I understand it wrong. When I use the viewer it asks me Alias, Password and so forth, does that install on the customers end or on my laptop? When I input all the fields and hit create server and it creates a small .exe file, I assume that resides on my ...

OK, I trying to understand what PcHelpWare is used for. I'm a field tech and I need to connect to remote computers for trouble shooting. I'm using Logmein right now but my trial is over in 5 days and need to find an alternate. With Logmein I have 5 PCs setup and connecting to them is easy. I hit a ...